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WHAT OUR CUSTOMERS ARE SAYING ABOUT US

The following testimonials are from some of our many satisfied customers.... 
 

Saif Jung [Mira Excel Cartridge 903.33]
"With regards to my order below I just wanted to write to say ‘thank you’ for not only the transparent and all inclusive pricing structure but also for the speedy despatch of the item. I have fitted the replacement part and all appears well. I am impressed with every aspect of your service and could not have asked for more. I now have the use of my shower back, rather than having to pay £149 +VAT to Mira for their engineer to come out and your part price was some £15 cheaper than anyone else on the ‘Net. Don’t know how you do it, but absolutely outstanding!"


Mark Curtis [Salamander CT 75 Twin Shower Pump]
"Just wanted to say thanks for the great service. I ordered on line on Thursday evening and the goods arrived the following Monday. Yours was the best price and your service was very professional from start to finish ... even the packaging."

 

Paul Creer [Mira Flight Riser Kit 900mm Sqaure 1.1570.130.WH]
"I have received my order for the Mira Flight Riser Kit. Thank-you very much for delivering ahead of your estimated time. Also many thanks for your e-mails keeping me informed. I trust I may be able to use your services in the future and will willingly recommend to friends and colleagues. Please pass on my thanks to you all your team."

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David Grenham [Mira Response Clamp Shower Bracket]
"Thank you for the excellent service. The part was delivered within 24 hours of placing the order online. Impressive service indeed."

David Reeve [Bristan 1901 Bib Taps Chrome Plated]
"Dear Plumbtap, received taps today & very pleased with taps. Thank you for keeping me informed of progress by email 10 out of 10."

Keith Hill [Mira Coda EV Thermostatic Bar Valve]
"Just wanted to say thank you so much for your prompt service. We ordered a Showermate pump on Tuesday evening and it was delivered Thurs noon. You were also the most reasonable and no postage. Will recommend you."

 

Daphne Hough [Showermate Standard Twin 1.8 Bar Shower Pump]
"Just wanted to say thank you so much for your prompt service. We ordered a Showermate pump on Tuesday evening and it was delivered Thurs noon. You were also the most reasonable and no postage. Will recommend you."

 

Mr M Cameron [Monsoon Universal Twin Shower Pump]
"Just wanted to let you know that DPD (actually) delivered yesterday evening. Thanks for your help - it is a shame that DPD let you down because overall, the efficiency of your ordering system and ways of keeping customers up to date are really excellent compared with even some of the big online retail companies. Oh - and it was really good to get a prompt, well thought out reply from a real person who had actually read the mail I sent in and properly looked at the problem - this doesn't always happen!
I hope not to need a new pump for many years now, but if I do, I know where to come (and where to send my friends and colleagues!).
Well done again for your customer service standards - maybe you should start a sideline advising big consumer facing companies!"

 

Yvonne Buchan [Mira Logic Clamp Bracket]
"Thank you very much for the fast delivery I ordered this item on Saturday and received it today Tuesday 6th Sept. I will definately use you again. Thanks."


Mr G Thomson [Mira Logic Clamp Bracket]
"Item received, thank you very much for your excellent service."

Mr T Doherty [Mira Advance ATL Flex 9.0kW Electric Shower White/Chrome]
"Just to say thank you for such a speedy delivery of my Mira shower. 23 hours after I placed
the order the shower was delivered to my home. It's been installed and is working fine. Thank you for such good service."

Mr A Wilkes [Mira Coda Plus EV Chrome]
"Just to say how impressed I am with my first order from your company.
Ordered my Mira shower, via your web site, on the 24th August and received item on the 25th August, WOW!!!
This excellent service, along with your unbeatable prices, deserves the highest praise!
On previously reading the customer feedback on your site, I now know why other customers have given similar accounts.With confidence, I shall recommend your products and services to my friends and contacts.

Suffice to say, my future plumbing requirements will come from your goodselves.

Many thanks PlumTap and every success for the future."


Mr Richard Mills [Salamander CT 50 Twin Shower Pump]
"Thank you for an exceptional service!!

Good competitive pricing. Excellent, easy communication re order progress & delivery on time in an easy way which allowed me to plan my day.  I would certainly do business with you again whenever I need replacement parts, Well Done"

Mr P Davies  [Mira Response 411.23 Clamp Shower Bracket]
"Would you please congratulate your staff on the efficient way they handled my order which was for a small item, from the pleasant young lady who took my order to the "behind the scenes" staff who dispatched it.  Ordered on Thur 18-8 arrived in Inverness noon Frid 19-8 that is what I call service.  Thanking you."

 

Mr Peter Allies [Salamander CT 50 Twin Shower Pump]
"Thank you for your excellent service & lightning fast delivery. My shower pump took less than 24hrs to reach me and the delivery was free. Well Done!"

 

Mr Keith Smith
"Mira Zest Shower arrived today as promised. Many thanks for a excellent service and please thank your customer service person for help with the DHL tracking details"

 

Rob
"I received the bath filler yesterday. I'd just like to thank you for your excellent service and for keeping me fully informed about the progress of my order throughout."

 

Mick MchGarr
"The subject has arrived.  Many thanks for a superb service"

 

Nick Donald  [Mira Sport 9.8kW Electric Shower All White]
"My order PT-00004959 rec'd today early pm. Superfast delivery - well done guys. AAA+++ service.
"

 

John Hornby
"This is a quick 'thank you' to Laura for arranging a prompt refund on a pair of unrequired Bristan Quest taps. Thanks for your good service."

 

Nigel Cartwright [Mira Zest 8.5kW Electric Shower White/Chrome]
Shower ordered Fri, delivered Mon. Many thanks for a first class service at an excellent price.

 

Louise McFadden
Thanks so much for an excellent service,i will certainly reccomend you.

 

Carol Joyce [Salamander CT 50 Twin Shower Pump] 
Shower pump arrived safely today.  Just wanted to say thanks for such a speedy delivery.  Plumber coming later today so hopefully will have a happy and clean family again tonight!

 

G Hunter [Grohe Essentials Soap Dispenser] & [Grohe Essentials Glass or Soap Dish Holder]
Thanks Laura, the glass tumbler arrived today (Wednesday). Thanks again, it's been a pleasure dealing with Plumbtap.

  Howard
Just a quick message to thank you for your fantastic service, Received the shower today at 9AM, less than 24hrs after ordering.
 

Anita Burrage
Very many thanks for your prompt attention to my request for a copy of the invoice. It is not often that people respond to a request in such a professional and timely manner and I should like to acknowledge this, it is much appreciated.

  M J Sapsford
The shower bracket has arrived at my home today. May i take this opportunity to thank you for your prompt and efficient service. I shall be keeping your website in my bookmarks for future reference should I need other plumbing things
 

Paul Davidson
Thanks for a great deal on the Mira Event XS Shower and after sales and delivery second to none we will definitely deal again

 

Bertie Semple
Thank you Plumbtap, just received the item I ordered yesterday. I would like to say that I am most impressed with the service you provide.  I placed my order on the 9th and it arrived today in Armagh N Ireland 10th.   Thanks a lot.

 

Linda Rostron
Thanks for all your help and brilliant service! I received my order this morning - now I only have to work out how to remove old one and hope the new one lasts longer than last one did.

 

George Forrester
Thanks for the excellent service. I ordered the part yesterday and it was delivered to me this morning! I also saved £29 on the locally quoted price for the part. Well done!

 

Lee Lewell
I wanted to say "thank you" for great prices, quick dispatch and for using a great courier service. My pump arrived quickly and is now up and running.

 

William Watson
Thanks again for your updates, it is a welcome surprise nowadays to encounter a customer service team who deal with the customer in such a professional manner.

 

Graham Jackson
Very impressed with ease of dealing with Plumbtap and speed of delivery. Goods were value for money and delivered exactly on time. Thanks and good luck to your company in the future.

  Nigel Mumford
Great service - very fair price - well packaged - great communication - thanks very much for a trouble free sale.
 

Mr & Mrs Lee
Good website, high quality brand items at best internet prices all supported by excellent service and prompt delivery.  Thank you we were very impressed.

   
 
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