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Plumbtap recommends that you print out and keep a copy of these terms and conditions for future reference.
These terms and conditions apply to all transactions on this site, by telephone or purchases made at our trade counter. Please read them carefully. They do not affect your statutory rights.
This site is owned and operated by Plumbtap ('Plumbtap', 'we' or 'us' or 'our'). If you have any questions or comments with regard to these terms and conditions please contact us by email: sales@plumbtap.com or telephone our sales line on 01633 483917 between 09:00am - 05:00pm Monday through to Friday.
These terms and conditions apply to the use of this website and by accessing this website and/or placing an order you agree to be bound by the terms and conditions set out here.
If you do not agree to be bound by these terms and conditions you may not use or access this website.
PlumbTap
Unit 306
Woodside Way
Springvale Industrial Estate
Cwmbran
NP44 5BR
United Kingdom
The Contract Between Us
Any contract for purchases made through the website will be with Plumbtap.
Plumbtap must receive payment of the whole of the price for the goods that you order before your order can be accepted, and the contract formed.
Once payment has been received Plumbtap will confirm that your order has been received by sending an email to you at the email address you provide in your registration form. The shipment email will include your name, the order number and the total price. Plumbtap’s acceptance of your order brings into existence a legally binding contract between us on these terms. Any term sought to be imposed by you in your order will not form part of the contract.
Plumbtap is entitled to withdraw from any contract in the case of obvious errors or inaccuracies regarding the goods appearing on our website. If an error or inaccuracy is discovered with regards to the advertised price of the goods that you have ordered, we will contact you as soon as possible by e-mail. This will be to inform you of the correct price of the goods, and to ask you if you wish to continue with the order at the amended price, or to cancel the order altogether.
General Terms
These terms and conditions and all transactions relating to this website are governed by English law and are subject to the non–exclusive jurisdiction of the English courts. We do not accept amendments to these terms and conditions.
Additional terms and conditions may apply for prize competitions, online bidding, pre–release orders and our added value services and offers. If so, you will be alerted to them at the relevant juncture.
These terms and conditions only cover the Plumbtap website. Any other websites which are linked to from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content or operation of websites, which are not under our control. We are required by law to tell you that sales can be concluded in English only and that no public filing requirements apply.
This Website
Plumbtap own the copyright, trademarks and other intellectual property rights in all material and content on this website, which you may use, download, copy, publish, transmit or otherwise make available by any other means only for your own personal, non–commercial use. Any other use or reproduction of the material or content is strictly prohibited.
You may not create any link to this website without prior written consent, nor may you restrict or inhibit the use or enjoyment of it by anyone else.
While we will use reasonable endeavours to verify the accuracy of any information we place on the Plumbtap website, we make no warranties, whether express or implied in relation to its accuracy.
We make no warranty that the Plumbtap website will meet your requirements or will be uninterrupted, timely or error–free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, and reliability of the website.
We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Plumbtap website.
Payment Details
Plumbtap accepts payment by Visa, MasterCard, American Express, Switch, Maestro and Delta. All product prices and delivery charges are shown in UK pounds sterling. Your payment card company will perform any currency conversion.
Our company does not store any credit details for its customers.
Availability of Goods You Order
If Plumbtap has insufficient stock to deliver the goods ordered by you, we will notify you as soon as possible and any sum debited by Plumbtap from your credit card will be re-credited to your account and Plumbtap will notify you by email at the address given by you in your order form. The refund will be made as soon as possible and in any event within 30 days of your order. Plumbtap will not be obliged to offer any additional compensation for disappointment suffered.
Please note: we endeavour to bring our customers the best value we can by running special offers, but please remember stocks are limited at the special offer price, and subject to availability. We update our website as quickly as we can to minimise disappointment. The process of updating the website when goods have sold out at promotional price can take a few hours to update.
Refunds:
- If goods are FAULTY, DAMAGED, NOT AS ORDERED or DUPLICATED, for large or heavy packages, PlumbTap will organise a collection for you. Customers must organise a return for smaller items (this cost will be reimbursed to you) using a professional courier service such as Royal Mail / ParcelForce. Please obtain proof of posting to avoid delays in processing the refund.
- If goods are NO LONGER REQUIRED, customers are responsible for paying the postage costs to return an item and at our discretion we may also decide to deduct the original dispatch costs. We strongly recommend you use a recorded service and obtain proof of posting for all returns/exchanges as we cannot be held responsible for items lost or damaged in the post. If you would like PlumbTap to organise the collection of a large or heavy item, the fee will be deducted from the refund.
Please refer to our Delivery & Returns policy for more information.
Changes to This Agreement
Plumbtap reserves the right to make changes to our site, policies, and these terms and conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unforeseen, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
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